About Us
Your home-from-home
The warmest of welcomes awaits you at the Ulbster Arms Hotel. Built in 1878 from Caithness stone, this was once the home of the Sinclairs, an important family in Caithness history. It has been a comfortable retreat for fishing, corporate and holiday guests for over 100 years. With our traditional values and people-focused approach, our team provides a welcoming and consistent environment for all guests. We work hard to create a memorable experience, by offering high standards of cuisine and service all delivered by our professional, warm and friendly team.
Our team and culture
We are a dedicated team here at the Ulbster Arms. It’s important for us to have a positive environment for the whole team and our community, where everyone feels valued and respected. Our values of prioritising people, exceptional service, tradition, integrity and continuous improvement are in all that we do. Every member of our team is dedicated to providing a memorable experience for guests.
Exploring the Ulbster Arms Hotel
We offer a choice of rooms at the Ulbster Arms Hotel in Caithness, Scotland. Our main hotel has 13 traditional ensuite bedrooms, many with views of the River Thurso or Halkirk Church and clock tower. Furthermore we have three buildings within the hotel grounds, which are available to book as a whole, or by individual room. Ulbster Lodge has three 3 ensuite bedrooms and a shared lounge space. Milton Lodge has 4 ensuite rooms and a shared lounge space. Dale Lodge is our largest lodge with 9 ensuite bedrooms. Finally, our Annexe is about 100 metres up the road. Having 7 modern ensuite rooms, you can book them individually, and have a shared living area.
All guests have access to facilities in the main hotel. This is where we serve breakfast each morning. Breakfast is included with all our room prices, along with tea/coffee-making facilities, complimentary toiletries and free Wi-Fi. Within the main building, there’s a cosy lounge, bar, library and à la carte restaurant. In addition, we have a spacious beer garden outside.
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